Frequently Asked Questions

General
Location
Web Site

General

1. Where do I get parts for my Kohler generator?
Contact your local distributor to order parts. Use our Sales and Service locator to find the location nearest you.

2. Where do I get my Kohler generator serviced?
Contact your local distributor for service. Use our Sales and Service locator to find the location nearest you.

3. How do I purchase a Kohler generator?
Contact your local distributor for sales assistance. Use our Sales and Service locator to find the location nearest you.

4. How do I file a warranty claim for my Kohler generator?
Contact your local distributor for warranty assistance. Use our Sales and Service locator to find the location nearest you.

5. What information is needed to answer a service or parts question for my Kohler generator?
Please provide the model, specification, and serial numbers from the name plate of the unit when inquiring about parts and service information for your Kohler generator.

6. Can you please send me literature on Kohler Power products?
Use our literature request form to request information on the Kohler Power product that you are interested in. These brochures are located in the Technical Library sections listed in the site map.

Return to Top

Location

1. How can I contact someone at one of your offices?

There are a couple of ways you can contact us. You can go to our Sales and Service locator and find an office closest to you, visit our Contact Us page or call us at:

United States/Canada - 800-544-2444
Asia Pacific at +65 6264-6422
Europe - Middle East - Africa +33 (0) 1 49 17 83 00

Return to Top

Web Site

1. Are specification sheets available for your equipment?

Specification sheets are available for the entire Kohler fleet. A link to our spec sheets can be found on our equipment detail pages or by using our Technical Documents searches:

2. I'm having difficulty viewing some pages on your web site. What's wrong?
Please ensure that you're using one of the following supported web browsers:

Internet Explorer 6.0 or newer
Firefox 1.5 or newer
Safari 2.0.4 or newer

Regardless of the browser, JavaScript should be enabled. If you continue to experience issues, or have a suggestion for improving the site, please contact us.

Return to Top